Missed Calls and Unknown Calls.

Missed calls and unknown calls used to happen in your homes and offices through Mobile phones and land line phones.. Never call back unknown phone numbers specially the calls with foreign number.  Some Sri Lanka people used to place missed calls to their friends and wait for them to call back, as they don’t want to spend money on their phone calls. And they expect their friends to call them back, so they don’t need to spend any money. This is familiar event to many people and most of the people ignore those missed calls. These missed call placing people may don’t know about the SMS text message facility that costs very few cents. It will cost them just 14 cents only for their 120 character message.

Mean while in the night time Sri Lanka people used to receive missed calls from foreign countries to their mobile phones and land line phones. Most of these calls originate from Caribbean countries and Africa Region. Actually this is a trap to make you to call back  the callers “Premium Phone Number”. Most of the people don’t want to lose their overseas calls. So they try to call this number in return. Calling this number will make you to get high priced monthly phone bill for your land line. Because you have to pay a premium amount that is above the cost of a normal telephone calls. Additionally you can’t complain against this to your phone company as you had really made that high priced premium number calls.

Moreover lots of calls were made for to get connected to the missed calls. So don’t make calls back to these numbers as some individuals and companies joined hand to make money through this scam from unsuspecting people.

Missed calls and unknown calls.

TRC Warns About Unknown Calls. “We have received a fair number of complaints from telephone subscribers in Sri Lanka, of missed calls received from unknown international party. When subscribers returned the calls, the call charge for such calls have been excessive more than the normal call charges.

Some groups from certain countries are misleading in this manner to induce local subscribers to return such calls.
Furthermore, since interconnection charges for International calls are high, call charges for such calls by their nature are more.
We have made inquiries from telephone services providers in Sri Lanka and their responses were as follows: Mobitel (Pvt.) Ltd. Informed TRCSL that similar acts had happened previously and actions have been taken to block these number series before this event.

Sri Lanka Mobile Phone users.

Dialog Axiata PLC informed TRCSL that on receiving customer complaints, immediate steps were taken to block such international numbers. Mobile phone carriers like, Hutch, Airtel and Mobitel stated that they had not received many complaints from their subscribers, of such calls.

Telecommunications Regulatory Commission of Sri Lanka hereby notify all telephone subscribers in Sri Lanka.
Refrain from redialing calls to such unknown telephone numbers.


Sri Lanka Telecom Advice their Clients on
“How to Handle Nuisance Calls?

Remain calm and do not respond in any way to the caller.
Do not enter into a conversation and especially do not reveal any personal information about yourself or your household.

When the caller phones you repeatedly, do not speak first; genuine callers will identify themselves.
If you have the Caller Line Identification (CLI) facility on your phone, note down the caller’s number, date & time of the call for future reference. If the problem persists, contact your Regional Telecom Office. SLT will make every effort to assist you and take measures to stop this social menace.

TRC warns public on false SMS and nuisance calls.

“TRC announced that making personal, defamatory, or hate statements using telecommunication system or social media (face book, twitter) or sending SMS with false information or making misleading telephone calls is a punishable offense.

Sending someone an indecent, obscene, rebellious, prurient, threatening, extremely unpleasant messages or giving telephone calls to cause distress or annoyance without any valid reason is an offense under Sri Lanka Telecommunication Act No. 25 of 1991.

The offenders if found guilty are liable for a penalty of not exceeding Rs. 5,000 and, in default of payment of such fine, to imprisonment of either description for a term not exceeding six months, a senior official of the TRC told Business Times.”
Source: http://www.slt.lk/en/contact-us/call-center-services

More reading.
Be warned of the ‘One Ring Scam’.

Foreign phone call scam: SLT, TRC to get to the bottom of it.

Haier Phone.